Cancel train ticket Online booked at counter

Want to cancel railway train ticket booked at railway station counter online? Have you booked any train ticket at nearest railway reservation counter? Do you want to know is it possible to cancel train ticket bought at counter? Want to know procedure for cancelling the railway ticket booked over the counter? If you searching answer for the same then you are at the right place. Just follow the below instruction to cancel you counter train ticket easily

Cancel train ticket Online booked at station Counter – How to

Now most of the railway passengers started to book their train tickets online. Few people are still booking their railway tickets at reservation counters. Actually it is a hectic job for the people because booking and cancellation over the station counter is not an easy job. In order to that you need to wait in long queue, arguing with clerk etc… To avoid this IRCTC first announced that you can book train ticket online, but they have not provided any option to cancel the reservation counter ticket online. So they can cancel train ticket at counter only. But, it can be done at any counter across India

Conter Train ticket Cancellation Online
Conter Train ticket Cancellation Online

But now it has been taken care off. Yes! Indian railways have introduced a new feature in IRCTC website to cancel counter based train ticket easily. But the disadvantage is your money will be paid only by cash and it doesn’t have any other provision such as like sending money to your bank account.

Steps to Cancel Counter based train ticket Online:

Step #1: Go to System Ticket Cancellation in IRCTC

Step #2: Enter PNR Number, Train number along with Captcha.

Step #3: Select check box to confirm that rules and procedure are read. If you want to read it now then you can find the rules & procedure after to these steps

Step #4: After click on submit an OTP will be sent on mobile number given at the time of booking, enter the received OTP and click submit.

Step #5: After the OTP are validated PNR details will be displayed on the screen.

Step #6:  After verifying the details Click on ‘Cancel Ticket’ for full cancellation. Refund amount due will be displayed on the screen.

Step #7: An SMS will be sent with PNR and refund details. Sample format: “Your PNR xxxxxxxxxx has been cancelled. Collect refund amt xxxxx from journey commencing station or nearby satellite PRS locations. Ref. Terms & conditions”

Step #8: That’s it you have cancelled station counter train ticket online and you can get refund as given below

How to get refund when you cancel train ticket booked at counter online?

Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS (Passenger Reservation System) locations.

  • During first two hours of the opening of PRS counters on the next day for the tickets for the trains whose scheduled departure as under: – time is (i) between 1801 hours and 0600 hours.
  • Up to 4 hours after the scheduled departure of the train during the working hours of PRS counters/current counters/special counters where cancellation is permitted round the clock on the tickets for the trains whose scheduled departure time is (i) between 0601 hours and 1800 hours.

Is it Possible to do Partial Cancellation of train ticket booked at station counter online?

  • We are not sure about the partial cancellation, but from the rules I could understand that only full cancellation of train ticket booked at railway station counter.

Rules for Railway Cancellation Counter Tickets Online:

  1. Online Cancellation of train tickets booked at counter and refund of fare may be permitted only on fully confirmed PRS counter tickets.
  2. This may be applicable only in case valid mobile number has been given at the time of booking.
  3. Online cancellation may be permitted on the tickets for the trains whose scheduled departure time is (i) between 1801 hours and 0600 hours (not in advance) and (ii) between 0601 hours to 1800 hours (same day not in advance).
  4. Online cancellation shall be permitted only up to 4 hours before the scheduled departure of the train.
  5. Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS locations
    • During first two hours of the opening of PRS counters on the next day for the tickets for the trains whose scheduled departure as under:- time is (i) between 1801 hours and 0600 hours.
    • Up to 4 hours after the scheduled departure of the train during the working hours of PRS counters/current counters/special counters where cancellation is permitted round the clock on the tickets for the trains whose scheduled departure time is (i) between 0601 hours and 1800 hours.
  6. Passenger details (Viz.name, age, gender, booking status, current status) and journey details will be displayed on the website.
  7. Once the passenger confirms full cancellation of PNR will be done and PNR will be marked as Cancelled but not refunded in the system. Seat/berth will be released. Refund amount due will also be displayed to the passenger on website
  8. All the privilege/duty pass/PTOs/complimentary pass tickets may be allowed to be cancelled through website. In the case of pass zero refund is permissible however, for validity of the pass for fresh booking the passenger shall approach the counter to get the pass re-validated by marking the same cancelled against the earlier booked tickets as per prescribed rule.

PTO’s tickets are issued on 1/3rd of the total basic fares and normal cancellation charge is applicable in these tickets also. Therefore in many cases ticket value on PTOs is less than the cancellation charges therefore passengers may or may not cancel the tickets therefore cancellation across IRCTC website may be allowed in the case of PTOs also.

Hope you have cancelled your train ticket that you booked at the reservation counter in online without standing in a long queue on railway station reservation counters

We didn’t get any chance to test this functionality as I don’t book train ticket at reservation counter. If you have done that please share your experience in Comments. Also please tell us whether you can do partial cancellation of train ticket booked at station counter online in comments, which might help people like you. Thanks in advance for sharing and commenting your experience.

 

 

3 Comments

  1. Wonderful tip I have cancelled train ticket online booked at the railway station counter. Thanks a Ton for sharing this information 🙂

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